See the white line on TV pictured above? If you see a line on your TV screen it might be the result of several causes. Some might be simple to fix and others may actually require you to replace the TV.
Pixels on a TVs display panel are organized in groups of straight vertical lines. If a single pixel fails this may cause the entire group of pixels to fail as well. This then creates vertical lines as pictured here.
Line defects can be multiple. Notice the line defect above is red but they can be white, green, or blue.
Lines can fail in a big group creating a thick line that is always present. In the photo of the TV above a series of pixel lines failed together creating the white block on the display.
Open the MENU button on your Vizio remote to open the TV’s onscreen menu. If the line appears over the TV menu then the TV has a panel line defect.
You Might Not Have A Line Defect
Don’t panic! Seeing a line on the display is nothing to worry about. It might be easily fixable. There are a couple of things you will want to test with the TV to determine why a line is on the screen.
First test the picture using multiple devices connected to your TV. If you first see the line while watching cable TV then try opening an Internet app. If you don’t use the internet apps then try using a DVD player or a video game console.
The point is you want to look at the picture form at least two devices connected to the TV. Check to see if the line is visible when using both devices. If the line is only visible when using one device then the problem is coming from whatever device is connected when you see the line. If the line is visible on multiple devices connected to the TV then the problem is likely a panel line defect.
What To Do If Your TV Has A Line Defect
TVs with line defects need to be replaced. The cost of repairing a TV like this would end up equaling the cost of a brand new television so attempting to repair it isn’t even worth it.
If your Vizio TV was purchased less than 12 months ago the warranty will still be active. Vizio’s warranty for new TVs covers any factory defect. A panel line defect is considered a factory defect.
Vizio will replace the TV. There are a couple different options for replacement depending on the size of the TV. Smaller TVs will be replaced through the mail. TVs that are 40″ or larger are eligible for an in home replacement.
Contact Vizio tech support right away if your warranty is still active. They can be reached at 877-698-4946.
If the warranty on your TV is expired then there isn’t much that can be done. You would be better off replacing the TV rather than attempting to repair it. The cost of repairing the panel would be close to the cost of going out and buying a brand new television.
I hope this information has been helpful. Do you have any other questions or comments about line defects or other display problems? If you do please leave them in the comments section below. And please remember to like the article on Facebook and share on Twitter.
Thank you for reading!